Privacy Policy

Privacy Policy for Giftxneed

This Privacy Policy describes how Giftxneed (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at giftxneed@gmail.com or by mail using the details provided below:

71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

  • Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Shopify.

  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising relating to our products/services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Shopify (and other relevant vendors such as payment gateways or shipping/fulfillment apps).

  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with vendors used to provide customer support.

  • Personal Information collected: any additional information collected for support, including offline data or purchased marketing lists.

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:

You can opt out of targeted advertising through services such as:

Using Personal Information

We use your Personal Information to provide our services to you, including:

  • Offering products for sale

  • Processing payments

  • Shipping and fulfilling your order

  • Keeping you updated on new products, services, and offers

GDPR & CCPA Rights

If you are in the EEA, you have rights under GDPR, including accessing, correcting, deleting, or porting your data. If you are in California, you have rights under CCPA, including the right to access, delete, or opt-out of sale of your personal information. Contact us at giftxneed@gmail.com to exercise your rights.

Cookies & Tracking

We use cookies to improve your browsing experience. Cookies may include functional, performance, advertising, and social media cookies. You can manage or block cookies via your browser settings. For more info: www.allaboutcookies.org

Changes

We may update this Privacy Policy to reflect changes in practices, operational, legal, or regulatory reasons.

Complaints

If you have a complaint, contact us at giftxneed@gmail.com or by mail at the address above. If unsatisfied, you may lodge your complaint with your local data protection authority.

Last updated: [Insert Date]